Quality Mark Q-Label

The methodology for the qualitative evaluation of heat pumps Q-Label, developed by the European Heat Pump Association (EHPA) represents the most thorough and comprehensive system of measurement and certification of heat pumps in the European market. Assigning a quality label Q-Label heat pump is guaranteed:

  • Heat pump has undergone rigorous testing in one of the approximately 10 European laboratories accredited according to the methodology for measuring EHPA
  • meet the minimum prescribed COP = min. 3.1 (A2W35) air-water
  • COP = min. 4.3 (B0W35) ground-water
More information
  • heat pump were measured as well as other operating parameters incl. boundary point temperature range of use
  • measurements were made on the standard product settings
  • Measurement is done according to applicable standards EN 14 511
  • measured values and the values declared do not differ by more than 5%
  • sound power measurements included
  • all the components and heat pump as a whole meet compliance with European legislation

BBA MCS certificate

MasterTherm heat pumps are certified by major British CA. BBA (British Board of Agrement) for MCS (Microgeneration Certification Scheme).


ISO 9001: 2008

Quality management system certificate ISO 9001: 2008. Scope: Manufacture, sales, installation and service of heat pumps. . Certifikační orgán: BUREAU VERITAS GROUP

Performance Approved

Performance and compliance characteristics of the products with the requirements of DIN EN 14 511. The Engineering Testing Institute, State Enterprise, Brno.