Advantages of MasterTherm

The most important information that you need to know about the heat pumps supplied by MasterTherm CZ can be summarized as follows:

1) Wide Range of Choices

MasterTherm CZ offers a wide range of products – all together about 160 different types of heat pumps. This makes it almost impossible not to find the right product to suit your particular needs from among our product choices. Our assortment of products includes a comprehensive range of air-water, ground-water and water-water heat pumps with low, medium and high capacity systems. Most of our products are our own Czech-designed and manufactured products, but we also import products from other well-known brands. MasterTherm CZ also offers specialty heat pumps for industrial applications, schools, hospitals, banks, residential complexes and supermarkets.

2) Quality

MasterTherm CZ designs, manufactures, imports and installs heat pumps of the highest quality featuring the latest technologies. Our designers have been able to combine the latest cutting edge technologies with components supplied by the world's leading manufacturers and the maximum available range of features into a single product. Our heat pumps feature the latest compressor technology, environmentally friendly coolants, a system for the heating of domestic hot water, equitherm controls, reverse mode capability, digitally controlled coolant injection, circulation pumps, a built-in divalent electric boiler and also often a collection tank. All of these features are combined into a noise-free system with excellent operational efficiency. The heat pumps imported by our company are also products supplied by well-known global brands.

The exceptionally high quality of our products is all the result of the fact that MasterTherm CZ specializes solely in the heat pump technology. The company received its first ISO 9001 quality certification in 2003. The quality of our products has also been rewarded with numerous awards at many prestigious trade shows held in recent years. These are achievements which no other company in the field can match.

3) Own Production

MasterTherm CZ's own design and production capabilities, with its wide range of products, allow us to build a heat pump designed both to fit the specific needs of our customers and built with traditional Czech durability. With MasterTherm CZ, you won't get into a situation the where when you are looking for an air-water based heat pump, the salesman tries to convince you that a ground-water type product would be your best choice. This usually happens when the dealer doesn't have the product that you are asking for in stock.

Furthermore, our products are always installed by highly qualified and certified installers.

4) Utility Value

Based on objective comparisons, we are proud to be able to say that MasterTherm CZ offers heat pumps with the greatest utility value in the Czech Republic. This fact is supported by the annual evaluation of the functional parameters of domestically marketed heat pumps. These comparisons are done by leading dealers using various value analysis methods. These evaluations, where the key factors are measurable functional parameters, quality and price, are conducted in collaboration with highly qualified independent professionals.

5) Exports

In terms of MasterTherm CZ's corporate growth, the area where we have recently been experiencing the great year-to-year growth has been in exports – more specifically, exports to some of the most developed countries in Europe. We all know how difficult it can be to penetrate developed, and often already saturated, markets and we believe that our company's ability to succeed in such markets demonstrates the exceptionally high quality of MasterTherm CZ products. This is because such comparisons on an international scale are considered to be the most objective testimony to the quality of the product.

6) Price

MasterTherm CZ has been trying to maintain its prices at the lowest possible level. Compared to competitive, relatively comparable products, the prices for our heat pumps are roughly CZK 50,000 less and, in certain cases, CZK 100,000 or more lower than the prices of competing products!

Besides an immediate positive effect on the initial cost to the buyer, the fact that our prices are relatively low also significantly shrinks the payback period for our systems. Other areas in which you will be able to save money by choosing one of our products are reasonable installation costs and, most importantly, the highly efficient operation of our products, which will save you money in the end.

7) Warranty

MasterTherm CZ provides the longest warranty for this type of product in the Czech Republic and perhaps also in the EU – i.e. a warranty of up to 7 years. Technical support is provided through a network of installation and service centers located throughout the Czech Republic. It goes without saying that by choosing to offer such a long warranty for our products, we have to have a great deal of confidence in what we are selling.

8) Heating and Cooling

The vast majority of MasterTherm CZ's heat pumps are equipped with a cycle switchover capability. This means that the user can use the system not just to heat their home and provide hot water, but also for air conditioning. In order to take advantage of this capability, the conventional heating system has to be modified. This can be done for a relatively low cost and all that is required is the replacement of some of the radiators with fan coils, which MasterTherm CZ also offers.

9) Digitally Controlled Coolant Injection

MasterTherm CZ is the only manufacturer in the Czech Republic whose heat pumps have for a long time been equipped with a digitally controlled coolant injection system as a standard feature. This cutting edge innovation has a number of advantages when it comes to the operation of a heat pump and its efficiency. A good analogy that can be used for this improvement is the better known replacement of a gasoline carburetor, which was used in early model cars, with the currently used electronically controlled fuel injection systems. In the case of the heat pump, this improvement has had a similarly positive impact – better performance and greater energy efficiency. In the heat pump specifically, we talk about an increase in the heat factor (the improvement becomes especially significant in the air-water type heat pumps).

The use of the digital injection technology also extends the lifespan of the pump and improves its reliability. Heat pump systems equipped with the outdated thermostatic expansion valves will undoubtedly soon undergo a similar transformation as that we have witnessed in the automotive industry.

10) Online Monitoring and Control

The majority of MasterTherm CZ's heat pumps can be fully controlled and monitored remotely from any location over the internet. This is an unprecedented convenience not just for the users themselves but also for the service technicians who are able to immediately analyze any problems and, in most cases, fix them remotely without the need for an onsite service call.

MasterTherm CZ also offers a similar, simpler control and monitoring capability through a mobile phone using SMS text messaging.

11) Heat Factors

The heat pumps supplied by MasterTherm CZ achieve the highest, technically possible, levels of efficiency – i.e. the highest heat factors. With the continuing increases to energy prices, this becomes an ever more significant advantage. In an ideal situation, the heat factor can achieve a level of over 7.0 (W10, W30). Since the heat factor depends not just on the actual heat pump itself, but also the conditions under which the heat pump is operating, MasterTherm CZ systems typically include the following features:

  • optimally sized primary source
  • oversized evaporator
  • the latest compressor technology
  • digitally controlled coolant injection
  • optimization of a low temperature heating system for use with a heat pump

12) Lifespan

MasterTherm CZ guarantees the long lifespan of its products. Prior to shipping, all of our products are thoroughly tested at our test facility. Since the lifespan of a heat pump is largely determined by the lifespan of its most important – and also most strained component – the compressor, MasterTherm CZ only uses compressors from the most highly rated manufacturers – Copeland and Sanyo – for its heat pumps. We have been working together with our foreign partners on the testing of the quality of these compressors for more than 10 years.

13) New Technical and Pricing Concept

In order to save on materials and the costs for components, most manufacturers and installers significantly undersize the capacity of their heat pumps versus the heat loss in the given building. They compensate for the missing capacity by installing a powerful divalent source – the electric boiler. MasterTherm CZ's approach is completely different. By looking at our price list, you will immediately see that the retail prices of our commonly sold types of heat pumps vary only minimally with respect to capacity. This pricing concept, along with the use of special ZH type compressors, an oversized evaporator, an electronic expansion valve, etc., allows us to match the performance of the heat pump precisely to the heat loss for the given building, which practically eliminates any need to use the expensive to operate electric boiler.

The results of this approach are a more efficiently operating heat pump and lower operating costs. The electric boiler is still there but it only acts as a backup source, rather than as a secondary source of heat. Also, since some of the basic parts of the heat pump system are oversized, based on actual capacity requirements, any required increase to existing heat output (a building addition, a swimming pool, conservatory, etc.) is usually a relatively inexpensive change.

14) Assistance with Financing

Due to the fact that a MasterTherm CZ heat pump results in significant operating savings, the initial investment is usually able to pay for itself with our pricing. This means that the savings in operating costs due to the installation of the heat pump are roughly equal to the payments being made on the financing of the heat pump; and, the heat pump therefore effectively pays for itself. Over the system's expected operating lifecycle (roughly 30 years) a MasterTherm CZ heat pump can save you up to CZK 1,000,000, which is often the equivalent of half of the total mortgage payment on a new home!

MasterTherm CZ works together with building savings providers and we will assist you with the financing of your purchase. We also keep updated on the latest developments in terms of environmental subsidies and incentive programs. Due to the exceptional quality and operating parameters of its products, MasterTherm CZ became the only company selected as a partner by the non-profit POLYSUN organization, which in recent years has negotiated millions worth of subsidies for MasterTherm CZ's customers that have purchased our heat pumps through selected special offers.

15) Demonstrations and Consulting

There is an array of different heat pumps being sold on the market. The most obvious differences between the different products is their price' and, the less obvious differences exist in terms of quality, the lifespan and reliability of the product, the types of technology being used, the quality of the installation, etc. We know how difficult it can be to learn about all these differences and make an informed decision and this is why MasterTherm CZ offers assistance in the form of practical demonstrations and consulting with people who have been using a heat pump for a long time.

Such open house days can be found on the internet. To learn as much as possible about our products, you can either visit our company's demonstration facility or you can contact your regional sales representative, who will be glad to provide a tailored proposal and price estimate.

Overall Summary

The heat pumps supplied by MasterTherm CZ are something more than your standard heat pump. These products feature the latest technical advancements, more specifically, digitally controlled coolant injection, online controls and monitoring, high heat factors, the best available compressor technology, a robust design with a long life expectancy, which is supported by a seven year warranty, and a wide range of other features, minimal installation requirements, an inverter technology capability, strength in exports, award winning product quality and reliability and other advantages – all of which contribute to the fact that MasterTherm CZ heat pumps have become the number one choice.